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Looking After Your Cheetah System

  • Jan 21
  • 2 min read

Maintaining your Cheetah demand-controlled ventilation system ensures optimal performance, maximises energy savings and protects your investment for years to come.


Here's what's included in our annual PPM (Planned Preventive Maintenance) contract and why it matters.



What's Included in Your PPM Contract


Remote Support:Year-round telephone access to our technical helpdesk. We can remotely adjust fan speeds, diagnose faults, and provide immediate support without a site visit.


Quarterly Energy Reports:Performance data showing your actual kWh savings, cost reductions, and carbon impact throughout the year.


Annual Service Visit:Comprehensive on-site maintenance to keep your system running at peak efficiency.



What Happens During the Annual Service

Our engineers perform a full system check to prevent breakdowns and ensure optimal performance:


✓ Clean and calibrate temperature sensors

✓ Clean optical sensor lenses and check for moisture ingress

✓ Re-calibrate sensor alignment and test signal strength

✓ Download system settings and verify against original installation values

✓ Check all units for correct operation

✓ Verify temperature spans, ramp times, and dwell settings

✓ Check network components and re-bind as needed

✓ Test data logger and remote access systems

✓ Verify all hood settings

✓ Inspect cables and connectors (where accessible)

✓ Service VFD including cooling fan inspection

✓ Complete post-service report


Regular annual maintenance reduces the likelihood of unexpected breakdowns that could disrupt kitchen operations.



System Longevity & Life Cycle Costs

Cheetah systems are built to last. With minimal moving parts and robust engineering, well-maintained systems regularly operate for 10+ years.


Over a 10-year lifespan, total costs include:

  • Initial supply and installation

  • Annual servicing

  • Replacement of any faulty components (if needed)


The good news? Cheetah's modular design means you replace individual parts, not entire systems - significantly reducing long-term costs.



The Modular Advantage

If a component fails, we replace only that specific part rather than the entire system. This approach delivers substantial cost savings compared to traditional ventilation systems requiring full replacement.

Combined with the energy savings Cheetah delivers (up to 80% fan energy reduction), the system typically pays for itself within 2 years - then continues delivering savings for its entire operational life.



Remote Monitoring & Support

Between annual visits, we continuously monitor your system remotely. If you notice any issues with your kitchen extract:


Contact our helpdesk for immediate support. We can:

  • Adjust fan speeds remotely

  • Diagnose faults without a site visit

  • Advise on resolution steps

  • Schedule engineer visits only when necessary

Most issues are resolved remotely, minimising disruption and eliminating unnecessary callout costs.



Protecting Your Investment


Annual PPM maintenance ensures:

Maximum system lifespan (10+ years with proper care)

Consistent energy savings throughout operational life

Minimal downtime through preventive maintenance

Lower long-term costs via modular component replacement

Performance verification with quarterly energy reports


By investing in regular maintenance, you protect the system that's already reducing your energy bills by thousands of pounds annually.


Want to discuss PPM for your Cheetah system?

📞 01189 739 310

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